At Illumi Glows, we are committed to delivering your orders efficiently and securely, no matter where you are in the world.
Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Method
We offer worldwide shipping using reliable courier services to ensure your products arrive safely. All orders are handled with care and properly packaged to prevent damage during transit.
Order Confirmation
Once your order is placed, you will receive a confirmation email with your order details. This ensures that your purchase has been successfully received and is being processed.
Tracking Information
After your order has been shipped, tracking details will be provided (if available) so you can monitor the progress of your delivery.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact us at [email protected], and we will assist you as soon as possible.
Address Accuracy
Please ensure that your shipping information is accurate and complete at the time of placing your order. Illumi Glows is not responsible for delivery issues caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 3 days of delivery or the expected delivery date. We will work with the shipping provider to resolve the issue and offer a suitable solution.
Contact Us
For any questions regarding shipping, please contact us at:
Email: [email protected]